Site Services
At Block Buddy, we know how important it is for you to feel in control and to know that your needs are listened to and your properties are managed efficiently.
It goes without saying that we are aware of the basic needs of any site and the responsibilities that come with managing a block. But at Block Buddy, we go further and also consider the needs of the residents and owners and factor these into our management style and approach.
We believe in pushing the boundaries, challenging ourselves to continually improve all aspects of the sites under our management. We place great importance on regular meetings and always look to challenge the way things are done to create improvements.
We provide a comprehensive service for an inclusive management fee, which we feel is one of the most competitive in the north of England. We do not have huge overheads for operating call centres and faceless departments. Instead we believe in hands-on management. As a result, we are more competitive, without compromising on quality or performance; always delivering a personal service.
Block Buddy recognises that many clients own property for investment purposes and we have witnessed the damaging effects poorly run or over-priced service charges and management fees often have on an individual’s investment values.
Contact us — We can assure you of a competitively priced management proposal with a unique high-quality service, ensuring you get the most from your investment.
Communication
- Regular news and feedback on site-related matters.
- Online payment portal, if required.
- Staff familiar with your site and geographical area.
- Strive to continually improve resident relations.
- Access to site-specific information, as and when you need it.
Legal and Administration
- Company secretarial services, if required.
- Regular resident/director meetings.
- AGM scheduling and chair of AGM meeting.
- Lease enforcement.
- Insurance provision, if required.
- Leaseholder transfer/sales.
Site Facility Management
- Management of site staff such as cleaners, caretakers and others.
- Entire site control; managing all aspects such as gardening, car parks and bin stores.
- Regular feedback on site matters and repairs.
- Focus on quality of services.
Financial Management
- Continually strive to reduce costs.
- Tracking of expenditure throughout the year.
- Forecast expenditure.
- Administration of spends.
- Setting and collection of service charges.
Full Maintenance
- 24-hour services, if required.
- Rapid response to reported issues.
- Regular site inspections from your appointed property manager.
- Qualified, reliable and local contractors.